These Terms & Conditions (“Terms”) govern your use of the Wingsilks website and services. By accessing or purchasing from our site, you agree to comply with these Terms. Please read them carefully before using our services.
1. Eligibility
By using this website, you confirm that you are at least the legal age of majority in your jurisdiction, or you are using the website under the supervision and consent of a legal guardian.
2. Compliance with Laws
You agree to use this website in accordance with applicable laws and regulations in the United States and your local jurisdiction. If there is any conflict between local laws and U.S. law, U.S. applicable e-commerce and consumer protection standards will be considered the reference framework for service operation.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account information, including login credentials. Any activity conducted through your account is your responsibility.
4. Product Information
We strive to ensure that product descriptions, pricing, and availability are accurate. However, minor errors may occur, and we reserve the right to correct them without prior notice.
5. Order Acceptance
We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, stock limitations, or system errors.
6. Pricing Policy
All prices displayed on the website are in U.S. dollars unless otherwise stated. We do not guarantee price stability and may update prices at any time without prior notice.
7. Prohibited Conduct
Users agree not to engage in any of the following activities:
- Using the website for illegal purposes
- Attempting unauthorized access to systems or accounts
- Disrupting website performance or security
- Uploading malicious code or harmful content
- Misrepresenting identity or payment information
- Using automated systems (bots, scraping tools) without permission
8. Intellectual Property
All content on this website, including images, text, logos, and product designs, belongs to Wingsilks or its licensors. Unauthorized use, reproduction, or distribution is not allowed.
9. User Content
If you submit reviews, comments, or other content, you grant Wingsilks the right to use, display, and store such content for operational purposes. You must ensure your content does not violate any third-party rights.
10. Privacy Protection
We protect user data through SSL encryption and secure systems. Personal information is handled according to our Privacy Policy and is never sold or misused.
11. Data Collection Limitations
We do not collect personal information for advertising purposes, nor do we sell or trade user data to third parties.
12. Third-Party Services
Our website may include links or services provided by third parties. We are not responsible for their content, policies, or operations.
13. Payment Security
All payment transactions are processed through secure SSL-encrypted systems. We do not store full payment card details on our servers.
14. Shipping & Delivery
Shipping timelines are estimates only and may vary due to external factors such as carrier delays, customs checks, or peak seasons.
15. Return & Refund Policy Reference
All returns and refunds are subject to our Return & Refund Policy, which outlines eligibility, conditions, and procedures.
16. Service Availability
We do not guarantee uninterrupted website access. Maintenance, updates, or technical issues may temporarily affect availability.
17. Limitation of Liability
Wingsilks is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by law.
18. Indemnification
You agree to indemnify and hold Wingsilks harmless from any claims, damages, or expenses resulting from your misuse of the website or violation of these Terms.
19. Policy Updates
We reserve the right to update or modify these Terms at any time. Continued use of the website indicates acceptance of any changes.
20. Termination of Access
We may suspend or terminate access to our website if users violate these Terms or engage in harmful activities.
21. Governing Framework
These Terms are designed to align with generally accepted consumer protection and e-commerce practices in the United States.
22. Contact Information
If you have any questions about these Terms, please contact us:
Factory Address:No. 888 Yuanxin Road, Taoyuan Town, Wujiang District, Suzhou City
US warehouse address：1815 Troy St, Unit 200, New Albany, IN 47150
Email:service@wingsilks.com
Phone:(319) 931-7157
Hours:Monday–Friday,9AM–5PM EST